Frequently asked questions
Before starting a project
Send a sample manuscript and your technical requirements for a more accurate assessment.
Who do you work with?
We support scholarly publishers, journal editorial offices, academic societies, universities, research centres and other organisations responsible for producing academic content.
Can we order only one service?
Yes. A project may cover one focused requirement—such as platform maintenance, copyediting, a citation audit, galley-proof preparation or JATS XML—or combine technology, editorial and production support in one managed workflow.
What kinds of projects can you handle?
We support publishing-platform development, workflow improvements, database and server work, manuscript editing, peer-review administration, PDF/HTML/XML production, metadata and DOI support, digitisation, migration, analytics and editorial-team training. Scope is confirmed after reviewing your requirements.
Do you assign DOIs directly?
We prepare and validate DOI metadata and can support deposits through a publisher’s authorised Crossref or other registration account. Identifier ownership, registration eligibility and fees remain with the authorised registrant.
Does a similarity report prove plagiarism?
No. Similarity software identifies matching text; editorial experts must interpret the report and determine whether any overlap is acceptable, cited, reused or potentially problematic.
Can you follow our journal style?
Yes. We can apply existing style guides and templates or document a project-specific style sheet during a pilot stage.
How is pricing determined?
Pricing depends on manuscript complexity, word count, tables, equations, source quality, output formats, volume, turnaround and validation requirements. A sample file allows us to provide a practical quotation.
Do you guarantee indexing or acceptance?
No. We provide editorial-production and technical support. Acceptance, DOI eligibility, repository acceptance and indexing decisions belong to the relevant publisher, registration agency, repository or database.